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Dear ,
 
Thanks for your letter. We would like to inform you that from July 21 to July 22 are our weekend. During this period, you could purchase our products as usual, but we ll start to arrange your shipment and reply your questions after we come back to work on July 23. Sincerely sorry for any inconvenience caused. Your kind understanding and patience would be much appreciated. Thank you in advance.
 
Best regards

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